Philips Service Design Challenge
Research and Project proposal
ROLE Researcher, Interviewer
YEAR Nov 2022
SCOPE Research, field visits, systems mapping
This project was done for round one of the Philips Service Design Challenge 2023. The brief was to design an intervention-based service that enhanced the resilience and well-being of humans in chosen spheres. The problem identification, discovery, research and problem statement were conducted in 2 months. The problem area chosen was building occupational wellbeing for students in Vijaywada.
Team members: Gayathri Krishnan, Ritika Varma, Nishtha Luhadia, Vaishali Kasibhatla, Vaidehi Shirsath







System map of education and support system of a secondary-education student; the Wellbeing mind map; the Competitive exams mind map; the Holistic Health and Wellbeing chart by NTT
LEARNINGS
This project allowed to learn about system mapping and its use in a drawing conclusions and connections when developing problem statements. Our use of a complex map enabled us to 'see' more but confounded us on what to 'do'. I also learned about different types of well-being and the social science implications of a secure and healthy society.